Privacy policy
Information We Collect Directly from You
Information that you submit through our Services may include:
✓ Basic contact details such as your name, address, phone number, and email
✓ Order details including billing/shipping addresses, payment confirmation, and contact info
✓ Account credentials like username, password, and security questions
✓ Shopping behavior, including items viewed, added to cart, or wishlist
✓ Customer support messages or content you share with us during communication
Information We Obtain from Third Parties
We may also collect data from other sources:
✓ Service providers who help operate our Site, such as Shopify
✓ Payment processors who collect billing and card information to complete purchases
✓ Online tracking technologies (cookies, web beacons, SDKs) that monitor your interactions with our Site and emails
How We Use Your Personal Information
✓ To fulfill your orders, process transactions, manage your account, and facilitate returns or exchanges
✓ To send promotional offers, marketing messages, and personalized ads
✓ To monitor, investigate, and prevent fraud or malicious activity and secure your account
✓ To provide customer service and enhance your experience on our platform
Cookies
We use cookies to improve functionality, remember preferences, and run analytics. Third-party tools may also use cookies to tailor ads and services. You can manage cookies in your browser settings, but this may affect the site experience.
How We Disclose Personal Information
We may share your information in certain situations:
✓ With vendors and service providers that support our operations (e.g., IT, logistics, payments)
✓ With business or marketing partners like Shopify for promotions and service delivery
✓ With third parties when you’ve consented or directed us to share your information
✓ Within our corporate group or in connection with a business transaction
✓ To comply with legal obligations or protect our rights and users
Disclosures in the Past 12 Months
| Category | Shared With |
|---|---|
| Identifiers (contact, account, and order info) | Vendors and service providers |
| Commercial info (orders, preferences, customer service data) | Marketing partners |
| Internet or network activity (Usage Data) | Our affiliates |
We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
If you post reviews or other content publicly on our platform, it becomes accessible to others. We cannot guarantee how third parties may use this content.
Third-Party Websites and Links
Links to external sites or social platforms may lead to services not controlled by us. We recommend reviewing their privacy policies, as our policy does not apply to them.
Children’s Data
Our Services are intended for adults. We do not knowingly collect personal information from children. If a child has submitted data, a parent or guardian may contact us at support@yezglow.com to request deletion.
Your Rights and Choices
Depending on your location, you may have the right to:
✓ Access your personal data
✓ Request deletion of your information
✓ Correct inaccurate or outdated information
✓ Receive a copy of your data or request its transfer
✓ Limit how your data is used
✓ Withdraw consent where applicable
To exercise these rights, contact us at support@yezglow.com